ExploreMyPC 14-Day Return Policy

Last updated April 24, 2025

At ExploreMyPC, we want you to feel confident in your purchase. If you’re not completely satisfied with your service, we offer a 14-day return window for eligible purchases.

Eligibility for Return

To qualify for a return:

• The request must be made within 14 days of your original purchase date.
• The service must not have been fully completed, delivered, or used in a way that makes it non-refundable (e.g., custom domains purchased on your behalf or completed website builds).
• Only services purchased directly through ExploreMyPC are eligible. Third-party products or services are not covered under this return policy.

How to Request a Return

To initiate a return:

1. Contact our support team at support@exploremypc.com with your order number and reason for the return.
2. Our team will review your request and may ask for additional information.
3. If approved, a refund will be issued to your original method of payment within 7–10 business days.

Non-Refundable Items

The following items are non-refundable:

• Completed custom websites or designs.
• Domains, hosting, or third-party services already registered or purchased.
• Services rendered more than 14 days prior to the refund request.

Questions?

If you have any questions about your return eligibility, don’t hesitate to reach out to us at support@exploremypc.com. We’re here to help.